Professional Hot Tub Relocation Service

At Lotus Hot Tubs, we offer a professional and dependable hot tub relocation service, providing customers with complete peace of mind throughout the moving process. Our experienced team has extensive knowledge of handling and transporting hot tubs safely, ensuring every relocation is completed efficiently and with the highest level of care.

We understand that a hot tub is a significant investment, which is why we take every precaution to protect it during transportation. Using specialist moving equipment designed specifically for hot tub relocations, our trained team can safely manoeuvre and transport a wide range of hot tub models and sizes. Most relocations are carried out by a two-person team, although larger or heavier units may require additional personnel to ensure the move is completed safely and efficiently.

Access Assessment

Every relocation presents unique challenges, and safe access is essential for a successful move. Before confirming any booking, we assess both collection and delivery locations to identify any potential access restrictions.

In some cases, where there is no suitable route to safely remove or install the hot tub, alternative lifting solutions may be required. This can include the use of a crane to lift the hot tub over buildings, fences, walls, or other obstacles. Should this be necessary, we will discuss the options with you in advance and ensure appropriate arrangements are made.

Protecting Your Hot Tub

The safety and condition of your hot tub are our priority. Prior to transportation, every hot tub is carefully wrapped and protected to minimise the risk of cosmetic damage during handling, loading, and transit. Our team follows established procedures to ensure your hot tub arrives at its destination in the same condition as when it was collected.

Customer Responsibilities

To ensure the relocation process runs smoothly, customers are responsible for the following prior to collection:

• Ensuring the hot tub is completely drained of water.
• Disconnecting all electrical supplies and associated services.
• Providing clear and unobstructed access for removal and delivery.
• Informing us of any potential access restrictions or obstacles in advance.

As hot tubs are typically transported vertically on their side, it is important to check for any height restrictions along the access route, including gates, fences, overhangs, and narrow passageways.

Need Advice?

If you are unsure whether your property has suitable access, or if you have any questions regarding the relocation process, our team will be happy to help. Contact Lotus Hot Tubs today for professional advice and a no-obligation quotation.